We know how important it is that we deliver reliable power at an affordable price. Louisiana is our home, too, and most of us at Entergy are customers just like you. Our teams are driven by purpose and work hard every day to keep your bills as low as possible.

• Lessening fees: Last year, the Louisiana Public Service Commission approved a reduction of late fees, elimination of connection and reconnection fees, and the expansion of eligibility for low-income senior bill discounts.
• Grid work BEFORE storms saves customers money: When we reinforce our grid before severe weather strikes, customers end up saving money because it’s much more costly to make repairs post-storm. Phase 1 of our resilience plan is underway and includes 2,100 projects across the state. It will save customers an estimated $1.2 billion in avoided storm fees and means fewer and shorter outages when interruptions do occur.
• Modernizing our generation fleet: Modern technologies equal better efficiency, and our new, modern power generation sources help us and our customers meet clean energy goals. Newer plants are more fuel-efficient, which lowers fuel charges on customer bills for the long term.
• Managing fuel costs: We’re in a constant state of trying to buy fuel at the lowest price available. Fuel costs are never marked up, so customers pay exactly what we pay.
• Recruiting large customers who help pay grid costs: Our work helping communities recruit large businesses provides our region benefits like new jobs, tax revenue growth and investments. But it also helps lower the cost of power for residential customers, too. Having large, industrial or technology/data center customers to help pay for the upkeep and expansion of the power grid everyone uses, eases the costs residential customers bear for their power needs.
• Offering bill support: Our Bill Toolkit provides customers with resources and available assistance options to help them more easily manage their energy bill. Whether you have questions about your bill, need more time to pay or are looking for assistance, our one-stop shop connects you to available programs and services. You can find simple ways to lower your electricity usage, too.
• Putting money back in your pockets: Every tax season, we have helped low-income customers across our service area receive $55 million in federal tax refunds in a given year. We help customers save additional dollars by connecting them to other federal funding resources including LIHEAP and Single Stop, and we offer The Power to Care – our long-held bill assistance program for qualifying customers.

We’ve committed to keeping rates below the national average looking ahead, as part of our Louisiana 100 Plan – a promise to invest back into our state through grid upgrades, community contributions, employee volunteerism and business recruitment.

Data source: 33% average is sourced from the U.S. Energy Information Administration. EIA rate comparison data does not include any securitized riders, taxes or fees. Securitized riders typically include storm restoration costs, for example.